Technology sourcing · FinOps · AI

Better decisions.
Stronger partnerships.
Smarter procurement.

I’m Liudmyla Phan. I bring commercial discipline and a forward-looking approach to technology sourcing—connecting cloud economics, AI, and procurement transformation.

Based in Los Gatos, California

15+years

Procurement & sourcing experience

$800M+

Annual technology spend strategy

$13M

Year-over-year savings delivered

$30M+

Annual cost avoidance

01 / About

Commercial expertise.
A builder’s mindset.

Technology moves fast. Procurement should help businesses move with it.

My career spans Fortune 100 and high-growth technology environments, with category expertise across SaaS, hyperscale cloud, AI systems, data infrastructure, hardware, and technology services.

I partner with finance, legal, IT, engineering, security, AI safety teams, and executive leaders to turn complex commercial decisions into clear strategies. My experience includes building governance, implementing enterprise systems, and advancing AI adoption in procurement workflows.

My next focus: bringing that foundation to agentic procurement—building thoughtful workflows that make research, analysis, and coordination more efficient while keeping people accountable for decisions.

02 / Expertise & areas of focus

Built on experience.
Looking ahead with AI.

Established sourcing and FinOps expertise, alongside the AI capabilities and agentic workflows I’m focused on developing.

01

AI-assisted sourcing

Research synthesis, category intelligence, supplier discovery, RFP drafting, proposal comparison, and negotiation preparation.

02

Agentic procurement building

Designing workflows that connect intake, research, evaluation, approvals, and renewal monitoring—with human checkpoints for commercial decisions.

03

AI economics & FinOps

Cloud consumption economics, commitment optimization, AI infrastructure sourcing, and TCO/ROI frameworks for technology investments.

04

Responsible workflow design

Retrieval-grounded research, prompt design, structured outputs, evaluation criteria, data boundaries, audit trails, and human review.

An agentic procurement workflow I’m focused on building

  1. Intake & scope
  2. Research & shortlist
  3. Compare & recommend
  4. Human approval
  5. Monitor & improve

Designed around evidence, structured evaluation, and explicit approval before commitments—not autonomous purchasing.

Procurement & analytics toolkit

Oracle · SAP · Ariba · Coupa · Salesforce · Scout RFP · Productiv · Tableau · Zip · Ramp

03 / Experience

A career of measurable impact.

Technology sourcing and supply chain leadership across some of the world’s most recognized companies.

2021 — 2026

Zoom

Procurement Category Lead, SaaS & Technology

  • Led $800M+ in annual SaaS, cloud, and technology category strategy across enterprise software, hyperscale cloud, AI systems, data infrastructure, hardware, and technology services.
  • Delivered $13M in year-over-year savings and $30M+ in annual cost avoidance through strategic negotiations, commercial governance, and optimization of high-spend agreements.
  • Negotiated enterprise technology contracts and standardized commercial terms, usage commitments, renewal strategies, and risk controls to support scalable purchasing decisions.
  • Implemented Oracle ERP and operationalized end-to-end procurement processes aligned with rapid company growth.
  • Advanced adoption of AI tools across procurement and supply chain workflows to improve analysis, execution speed, and the stakeholder experience.
  • Partnered with AI safety, IT, engineering, security, finance, legal, and executive stakeholders to align sourcing decisions with business priorities.

2019 — 2021

Western Digital

IT Software Commodity Manager

  • Owned global category strategy for a $100M+ IT software portfolio, spanning enterprise licensing, SaaS renewals, supplier performance, and cost optimization.
  • Built fact-based sourcing recommendations through total cost of ownership, ROI analysis, benchmarking, cost modeling, and rate optimization.
  • Used Gartner, McKinsey, IBIS, and supplier intelligence to assess markets, shape category strategies, and prepare negotiation plans.
  • Delivered enterprise dashboards and KPIs to improve real-time sourcing performance visibility, spend transparency, and executive stakeholder reporting.

2018 — 2019

Tesla

Senior Supply Chain Manager

  • Improved cost, quality, and delivery across the global supply network during a period of rapid production growth.
  • Led supplier negotiations and resolved operational and financial escalations across critical sourcing initiatives.
  • Implemented automation to accelerate decision-making and increase supply chain operating leverage.
  • Supported the Model 3 ramp-up by shifting from high-cost agreements toward forecast-driven buying strategies.

2016 — 2018

Ingram Micro

Senior IT Hardware Commodity Manager

  • Led global IT hardware sourcing strategy for enterprise infrastructure, devices, and reseller channels.
  • Managed end-to-end RFI, RFP, and RFQ cycles, including supplier evaluations, cost benchmarking, and commercial recommendations.
  • Negotiated approximately 80% of global IT spend and integrated sourcing strategies across acquired companies.
  • Implemented spend analytics tools and a global reseller strategy to strengthen spend visibility, purchasing leverage, and governance.

2015

Sony

Partner Account Manager / Services Sourcing Manager

  • Directed sourcing operations for an Eastern Europe services portfolio, strengthening supplier delivery, service performance, and governance.
  • Reduced service costs by $5M+ while improving supplier delivery performance.
  • Implemented a Salesforce-based service portal to improve data quality, reporting, and procurement process control.

2012 — 2015

IBM

Strategic Sourcing Buyer, Technology Cluster

  • Led technology sourcing across 11 emerging-market countries, achieving top-tier savings performance across technology categories.
  • Managed complex supplier negotiations, RFPs, tenders, and risk assessments in multi-country environments.
  • Applied Six Sigma and project management practices to improve sourcing operations and service delivery, raising customer satisfaction to 97%.

04 / Continuous learning

Grounded in knowledge.
Driven by curiosity.

FinOps Certified Practitioner

Valid October 5, 2026 – October 5, 2028

Verify certification ↗

Certified Professional in Supply Chain Management · Six Sigma Yellow Belt · Project Management Certification

Additional training in integrated supply chain, contracting, advanced negotiation, 7-step sourcing, and Gartner Procurement.

Education

Stanford LEAD Business Program

Stanford Graduate School of Business · Palo Alto, CA

Master of Arts, Political Science

Central European University · Budapest, Hungary

Bachelor of Arts, Political Science

Dnipro National University · Dnipro, Ukraine

Let’s connect

Let’s build what
procurement can become.

Connect with me about technology sourcing, cloud economics, and the future of AI-enabled procurement.